1. Acceptance of Terms
By accessing and using Catan Game Haven's website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
2. Orders and Payments
Orders are processed via our contact form, requiring full payment before shipping. We accept major credit cards, PayPal, and bank transfers. All prices are listed in USD unless otherwise specified and do not include applicable taxes or shipping fees, which will be calculated at checkout.
3. Shipping and Delivery
We ship worldwide using reputable carriers. Delivery times vary by location and shipping method selected. We are not responsible for delays caused by customs, weather conditions, or carrier issues. Tracking information will be provided when available.
4. Return Policy
Returns are accepted within 30 days for unopened games in original condition. Customer is responsible for return shipping costs unless the item was damaged or defective. Refunds will be issued to the original payment method within 14 business days of receiving the returned item.
5. Product Information
We strive to provide accurate product information, but we do not warrant that product descriptions or other content is accurate, complete, or error-free. Colors may appear differently on your screen than in person.
6. Intellectual Property
You may not reproduce or resell Catan without permission from the copyright holders. All content on our website, including text, graphics, logos, and images, is the property of Catan Game Haven or its content suppliers and is protected by international copyright laws.
7. User Conduct
You agree not to use our website for any unlawful purpose or in any way that could damage or impair the site's functionality. You may not attempt to gain unauthorized access to any part of the website or any systems or networks connected to the website.
8. Limitation of Liability
Catan Game Haven shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or services.
9. Changes to Terms
We reserve the right to update terms at any time, effective upon posting to the website. Your continued use of the website after such changes constitutes acceptance of the new terms.
10. Contact Information
Questions? Reach us at terms@catangamehaven.com.
Last updated: October 15, 2023.